{"itms":[{"gallery":"
    <\/ol>
    <\/div>","productdetails":"Customer Relationship Management (CRM) Consulting<\/a>","desc":"

    On a technical level and the level of business <\/span>cycle<\/strong><\/p>\r\n

      \r\n
    • Business Process Re-structure<\/li>\r\n
    • Sales Force Automation<\/li>\r\n
    • Marketing Automation<\/li>\r\n
    • Customer Service & Technical Support<\/li>\r\n
    • Call Center Automation<\/li>\r\n
    • Analytic & Reporting <\/li>\r\n
    • Monitoring & Audit Methodology<\/li>\r\n
    • Evaluation Standard & Processes<\/li>\r\n
    • Touch Points “Call Center, Traders Relationship, Service Center, Delivery Sales,  Service, Receptions, Back Office Support, Website, Retail, Corporate Sales & Exhibitions”<\/li>\r\n
    • Internal Review<\/li>\r\n
    • Internal & External Procedures through SLAs & KPIs<\/li>\r\n
    • Retention & Loyalty<\/li>\r\n
    • Marketing & Surveys Activities<\/li>\r\n<\/ul><\/div>"}]}